Marketing Operations That Keep Campaigns Moving

Survey Monkeys helps teams plan, launch, and optimize campaigns with creative execution, reporting support, and reliable delivery workflows.

3,200+ Campaign Tasks Delivered
99.8% On-Time Delivery
24/7/365 Team Availability

What We Do

Campaign execution and marketing operations support designed to keep launches moving and reporting on track.

Helpdesk & Ticketing

Multi-tier support (L1/L2/L3) with guaranteed SLA response times. Our helpdesk team resolves issues fast through phone, email, and our self-service portal, keeping your employees productive around the clock.

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Remote Monitoring & Management

Proactive 24/7 monitoring of your servers, networks, and endpoints from our Network Operations Center. We detect and resolve issues before they impact your business, backed by automated alerting and patch management.

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On-Site Support

When remote is not enough, our field technicians are dispatched to your location for hardware deployments, break-fix repairs, and scheduled maintenance visits. Fast response times across the Your City-Fort Worth metro and nationwide.

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Cloud Migration & Management

Seamless migration to Microsoft 365, Azure, and AWS. We handle planning, execution, and ongoing administration so your team gets the benefits of the cloud without the growing pains.

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Trusted by Enterprise IT Teams

Hear from the companies that rely on Survey Monkeys to keep their operations running.

“Before partnering with Survey Monkeys, our internal IT team was drowning in tickets. They took over our L1 and L2 support entirely, and our resolution time dropped from 12 hours to under 45 minutes. Our employees actually trust the helpdesk now.”

KH
Kevin Hernandez IT Director, Pinnacle Distribution Group

“We run a 24/7 manufacturing operation and cannot afford downtime. Their NOC caught a failing RAID controller at 2 AM on a Saturday and had a replacement deployed before the Monday shift. That kind of proactive monitoring is exactly what we needed.”

RL
Rachel Liu VP of Operations, Stonebridge Manufacturing

“Migrating 800 users to Microsoft 365 felt like an impossible project until Survey Monkeys mapped out every step. Zero data loss, minimal downtime, and their ongoing administration has been seamless. They are an extension of our IT department.”

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David Washington CIO, Redline Financial Services

Find Out Where Your IT Gaps Are

Request a free, no-obligation IT infrastructure assessment. Our engineers will evaluate your current environment and deliver a clear report on risks, inefficiencies, and opportunities for improvement.

Request Your Free IT Assessment